At Faitcy Beauty Salon, we respect your privacy and are committed to protecting your personal information. When you book an appointment or contact us through our website, we may collect personal details such as your name, phone number, email address, and booking information. This information is used only to manage appointments, communicate with you, and provide our services.

 

We do not sell, share, or rent your personal data to third parties. Your information is stored securely and only accessed when necessary for business purposes. By using this website, you agree to the collection and use of information in accordance with this policy. If you have any questions about how your data is handled, please contact us directly.

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Legal Disclaimer

The information provided on this website is for general information purposes only. While we aim to keep all details accurate and up to date, Faitcy Beauty Salon makes no guarantees regarding the completeness or accuracy of the information.All services are provided subject to availability. Results may vary depending on hair type, condition, and maintenance.Faitcy Beauty Salon will not be liable for any loss, damage, or injury arising from the use of this website or services provided, except where required by law.

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Return & Refund Policy

At Faitcy Beauty Salon, your satisfaction is our priority.

Hair Extensions & Products

• We accept returns within 7 days of delivery if the product is unopened, unused, and in its original packaging.

• To request a return, please contact us at [your email/WhatsApp number] with your order details.

• Once we receive and inspect the item, we will process a full refund to your original payment method.

• Shipping costs are non-refundable, unless the product was damaged or incorrect.

Custom / Used Items

• We cannot accept returns on custom or used hair extensions or services.

Damaged or Wrong Items

• If your order arrives damaged or you receive the wrong product, please contact us within 48 hours with a photo of the item.

• We will either replace the product or issue a full refund, including shipping costs.

General Notes

• Refunds usually take 5–7 business days to process.

• By placing an order, you agree to this return policy.